Use Your Mobile
As Normal*

How do I turn on Wi-Fi calling?

Depending on the device you use, there are different ways to turn on Wi-Fi calling.

Wi-Fi calling on Android

If you have an Android phone, you can turn on Wi-Fi calling by going into your phone app and pressing the 'more' button, or the 3 dots in the top right. From there, go to settings.

Depending on what version of Android you have, from here you'll either need to tap calls and then Wi-Fi calling, or you may be able to tap a switch to turn on Wi-Fi calling directly after hitting settings.

The following are some of the Android devices that support Wi-Fi calling in Australia on the 3 major networks:

• Samsung Galaxy S6 and later (Telstra only supports from S7)
• Samsung Galaxy A5 and later (Optus is A30 and later, Telstra doesn't list the A series)
• Samsung Galaxy Note 5 and later
• Google Pixel 3 and later (on Telstra it's Pixel 2 and later)

Other Android phones by Oppo, LG, Huawei, HTC, Motorola and more might also be supported depending on your provider, so check directly with them.

Wi-Fi calling on iPhone

To turn on Wi-Fi calling on your iPhone, go to Settings > Phone > Wi-Fi Calling.

If Wi-Fi calling is available, you'll see "Wi-Fi" in the status bar while viewing the Control Centre. Then your calls will use Wi-Fi calling.

The following Apple devices allow Wi-Fi calling in Australia via the 3 main telcos:

• iPhone 6 and up
• Watch 3 and later (except for Optus)

Does Wi-Fi calling cost money?

No, Wi-Fi calling won't cost you any money as providers don't charge additional fees for using the feature.

If you're on a pay-as-you-go plan, charges may apply or it may not be available and only available on post paid plans, so you will need to check with the carrier your with. Most other plans include unlimited national calls and texts, so this usually isn't a concern.

Is Wi-Fi calling the best option I have?

If you're in a mobile blackspot or there's an outage from your telco's end, then Wi-Fi calling is useful as long as you have a strong internet connection.

* Important Note:

Wi-Fi calling is a standard spec. To allow for all carriers worldwide, we have authorised on our Firewall whitelist  *.pub.3gppnetwork.org

*Please Note : OUR SSID TelstraOptusVodafone Wi-Fi Call connection will not allow Internet browsing, Apps that connect to the internet such as Facebook, etc. will not work, but your phone will be able to make and receive voice calls and text via your mobile phone number.

For you to use your phone with internet access, you need to connect to the other Wi-Fi SSID called Free Wi-Fi which you can access for free for 30minutes as a one-time or you can purchase a 8 hour 5GB whichever comes first block that is Aud$5.

epdg.epc.<carrierc>.<carrier mcc>.pub.3gppnetwork.org

For Wi-Fi calling to work. MNC stands for Mobile Network Code, and MCC stands for Mobile Country Code. https://en.wikipedia.org/wiki/Mobile_country_code

A few examples:

epdg.epc.mnc001.mcc505.pub.3gppnetwork.org for MNC001 MCC505 (Telstra Mobile)

epdg.epc.mnc002.mcc505.pub.3gppnetwork.org for MNC002 MCC505 (SingTel Optus)

epdg.epc.mnc260.mcc310.pub.3gppnetwork.org for MNC260 MCC310 (T-Mobile USA)

Source: http://forums.whirlpool.net.au/archive/2638260